Quick Start Guide for 10pText.co.uk
1. How to get 10pText.co.uk on your mobile phone
2. Download 10pText.co.uk for FREE.
2.1 Get 10ptext.co.uk by SMS the easy way.
3. Credit or Top-up your 10ptext.co.uk account.
4. Configure 10pText.co.uk on your mobile phone.
5. How to Send an SMS Message.
6. Check the status of your sent SMS messages.
7. Does 10pText.co.uk work with all mobile service providers.
8. Trouble Shooting.
9. GPRS and Internet Settings on your mobile phone
10. Error 1555
11.
Two Free Credits - WAP Push Message Sent to Your Phone
12. The cost of using data from your phone
in the UK
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To start sending SMS Messages with 10ptext, follow
these steps:
Registering an account with 10pText is FREE.
Click on Online Registration
Page and fill out the form there.
Your account will be created as soon as you submit it.
It is important that you remember your Username and Password.
Write it down.
10pText is FREE to install. To install it simply go
online with your
mobile phone and go to one of the web addresses as shown below
the video. Save the link and follow the download procedure on your
phone:
Learn how to download any program from the Internet onto a
mobile phone. The example program below is another product
of ours called Blitzplanet.
Get 10pText.co.uk Full Now !
http://10ptext.co.uk/full/10ptext.jad
The full 10pText version is suitable for 98% of phones built
from 2003.
Get 10pText.co.uk Lite
Now !
http://10ptext.co.uk/lite/10ptextlite.jad
Try the 10ptext lite version if you have an older phone model,
or prefer a lighter weight program. The 10ptext lite version is suitable
for Motorola phones and phones that were manufactured pre-2003.
The program will download and install from one of the links above.
2.1 Get 10pText.co.uk by SMS The Easy Way.
If you are in the UK, and you would like us to send 10pText directly
to your phone, please follow the instructions below:
Nokia and Sony Ericsson users please install our standard 10pText
version.
10pText - Simply text the words ' txt full ' to the number 81707
Motorola, Samsung, Sanyo and Siemens users require our
10pText Lite version.
10pText Lite - Simply text the words ' txt lite '
to the number 81707
You'll get two messages sent to your phone, a thank you message
and a service message.
Just open or retrieve the service message when it arrives, and the
download process will start. Follow the procedure to install
10pText.co.uk to a folder on your phone.
10ptext could be installed to your applications, games, entertainment
or menu folder.
A charge of £0.00 will appear on your phone. Please ensure you have
sufficient credit available :-)
Before you can send messages with 10pText, you must credit
your
account with at least 50 messages.
Go to the My 10pText Login
and log in with your Username and
Password, then click on the Top-up
link. You'll be taken to the site
of our payment process provider Click
& Buy. After successfully topping
up you can check your Credit Balance under the link
View Customer Details
whenever you're logged into your account.
When you open 10pText for the first time on your phone,
you'll see a menu.
Select 
Settings.
In the Settings Screen, enter your Username and Password
in the respective text fields. Note that both your Username and Password are
case sensitive. Make sure that your phone is not automatically adjusting the
case of the letters as you enter them.
When you have entered that information, press the 'Back' button. Your settings
will be saved automatically, and you should find yourself at the initial menu
again.
From the main menu select 
New
SMS to create a new SMS message.
When prompted for a mobile number, enter the number of the mobile phone
you are sending the message to. For text messages to England you do NOT
need to enter the country code and a number looks something like
0712345678. In all other cases the country code is mandatory and a phone
number looks like +44712345678 or 0044712345678 for example.
When prompted for a message, enter the text of
your message. You can
enter a maximum of 160 characters. When you're ready, press the 'Send'
button to send your message. You will see the program connecting to our
10pText server, and sending your message. Thereafter you should see
'Message Sent' displayed on the screen and a report of how many SMS
Credits you have now left in your 10pText Account. If you see an error
message instead of the 'Message Sent' text, skip to the
8. Troubleshooting
section below. Otherwise just press 'Next' and you'll be taken back
to the main
menu.
Watch a video on how to send SMS messages from one of our sister products
called Blitzplanet. The way to send SMS with 10pText is exactly the same.
Just click the button in the middle of the video to view it.
Now that you've sent a message, you can check on its
status. From the
main menu select 
'Sent
Messages'. You then see a screen with a list of
messages that you have sent. This is useful as sometimes messages fail to
send at all, if you entered the wrong number for example. Each message you
see in the Sent Messages screen has an icon beside it. The icon will be one
of the following:
Grey
Dot. Unconfirmed Status. The message is still in the process of being
sent.
Green Dot.
Delivered. The recipient should have now received the message.
Red Dot. Failed.
The message failed to deliver.
Black Dot.
Unknown Status. A record of this message could not be found on
the server. You should contact 10pText to find out more.
10ptext updates the status of your messages each time you enter the Sent
Messages screen, so you can check again at any time. Using the 'Menu' button
from this screen you can also Read messages that you have already sent,
Delete
them individually, or delete all the messages by selecting Delete All.
When you
are done, press the 'Back' button to get back to the main menu.
7. Does 10ptext.co.uk work with all mobile
service providers? Can I keep using my normal text service
and bundled messages?
10pText works on most phones that were built after 2003. Make sure to trial 10pText before you buy if your phone is older.
Sometimes you might want to send SMS using your normal text service. 10pText will not prevent you from doing that.
It is easy to choose between 10pText or
your standard network text message service, just select which one is the best option.
I get a 'Connection Timed Out' Error when I go to send a message
This means 10ptext is unable to connect to the 10pText
server. First check
the Network Settings on your phone and ensure that you give the application
access to the Internet when it requests it. If this does not resolve the issue
it
is possible that the 10pText server is down temporarily for maintenance.
Try again in a few minutes. If you then continue seeing this message,
contact 10pText (help
@ 10ptext .co.uk) to find out if there are any problems
with the server.
I get an 'Insufficent Credit' Error.
Your account does not have any SMS credits in it. You
can double check this
by logging in and visiting the View Customer Details page. Do not forget that
your 10pText account is FREE and comes without starting credit. To top up
your account, visit The Top-up
Page after you have logged
in at the
10pText Home Page.
I get an 'Invalid Username/Password' Error
Check the Username and Password that you entered in the
configuration screen. Usernames and Passwords are case sensitive. Sometimes
your phone will want
to set case in a certain way. Double check that your Username and Password
match the ones you submitted when you registered.
I get an 'Unknown Error'
First, double check your Username, Password and the recipient's
mobile number
who you are sending to. If this error message occurs again, please email
help @ 10ptext .co.uk
about this problem. To help us diagnose the problem
quicker, please quote the error message number which should be printed out
in front of the error message, as well as any other details which you think
might be helpful.
My phone says I cannot connect.
Solution
1. Make sure that you have enough credits to go online with
your mobile phone.
2. Sometimes the Internet settings on your phone are not set
to allow 10pText
access to the Internet. Please ensure that your phone allows Java application
to gain Internet access. If you don't know how to do this call your mobile
network provider.
Find more information about how to change settings on your phone from the
websites of providers such as T-Mobile, Vodafone etc.
Click here to change
settings
The link below gives you a list of Freephone number of various mobile service
providers in the UK.
Freephone numbers
I am on O2 'Pay As You Go' and cannot connect !
Solution
There are two O2 Internet settings on your mobile. Make sure
to set your
mobile to use 'O2 Wap GPRS'. You may have to set your Java settings to
access the internet, if so make sure this is set to 'O2 Wap GPRS'
10.
Error 1555
If you get an error message stating 1555,the error
lies with your mobile phone
or your mobile network. It means that 10pText can't communicate with your
phone or your network.
One of the reasons you might be getting an 1555 error is because you
have been given the wrong advice. Often support personnel are not yet
familiar with Internet terminology on mobile phones. What you require to
make 10pText work on your phone is GPRS and not only WAP.
WAP lets you browse the Internet on your phone, but GPRS lets you send
data like 10pText SMS.
Ask specifically for GPRS when you call your mobile service provider.
4. When you input your user name and password make sure:
a. That you don't have any spaces in front or after the user
name or
password
b. That the user name and password are in the same case, Be aware:
'carol' is not the same as 'Carol'.
11. Two Free Credits - WAP Push Message Sent to Your Phone
As soon as you have signed up we will be sending you two messages.
The first message is a traditional SMS to inform you that we are giving you
two free credits, and the second one is a so-called Wap push message containing
the program 10pText, which you should download as per the download instructions
on your phone.
A WAP message can be found in several different places on your phone,
depending on what kind of phone you have. Some common places to find your
WAP PUSH message:
· inbox
· wap push inbox
· service inbox
· funbox
· browser message inbox
· push inbox
· browser msg
You might want to look at your phone's user manual if you don't
know the location of these inboxes.
** There is a KNOWN ISSUE with the Motorola V3 RAZR and receiving wap push
messages. If you have a RAZR and are not getting your wap push message to
download your content, try turning the phone OFF and then back on and starting
over. Also try deleting all old text messages and sent messages. These two
solutions should fix the problem.
Please also make sure that WAP PUSH is enabled on your mobile. Some phones
require you to turn on these settings - typically the push settings need to
be "on", "allow all", "always", or "receive
all". Here are some common handsets and locations to find these settings:
Nokia:
- Services > Settings > Service Inbox settings
- Messaging > Settings > Service Msg.
Motorola:
- Messages > Browser Msgs > Menu Button > Browser Msg Setup
- Messages > Browser Messages > Browser Msg Setup
LG:
- Internet > Push Messages > Receive
Samsung:
- Fun Box > WWW Services > Push Messages > Setting
- Fun Box > Wap Browser
Sony-Ericsson:
- Messaging > WAP Push > Allow Push
- Wap Services > Push Messages
- Messaging > Wap Push
12. The cost of using
data from your phone in the UK
Orange
500 MB for £5
daily cap £1.50
Vodafone
500 MB for £5
£1 per MB
5p per page
T-Mobile
3GB for only £5
daily cap £1 a day
O2
£3 per 1GB
£1 a day
Three
£2.50 for 10MB
1GB for £5
daily cap £2 per MB
Prices continue to vary. The above prices were correct in March 2009. Please
check with your mobile operator if the above costs for data bundles are still
applicable.